FAQ
Common questions
Answers to the most frequent repair and support questions.
How quickly can you respond?
Most booking requests receive a response within 1 working day, often sooner for Troon.
Do you offer home visits?
Yes. I provide home visits across Troon and nearby Ayrshire towns.
What if my device cannot be repaired?
I will explain the issue clearly and discuss practical options with you before any repair work goes ahead.
Will my data be safe?
I handle all devices with care, protect your privacy, and discuss backup options before carrying out any delicate repairs.
How can I pay?
Card and bank transfer are both accepted. Payment details are confirmed when your booking is arranged.